Simplify IT without cutting corners.

At 5 Factor, we offer one complete IT package that covers everything you need for security, support, and compliance—without the overhead of in-house hires or the headaches of an MSP that overcomplicates everything.

Device & Endpoint Management

We keep your systems patched, backed up, and protected—so your team stays productive and data stays safe.

End-User Support

From daily helpdesk requests to new employee setups, we take care of the everyday tasks your staff depends on.

Infrastructure Management

We monitor your network and firewalls to ensure smooth performance and fast resolution when issues arise.

Built-In Security

We apply updates, block threats, and respond to incidents—embedding security into your IT environment.

Keep your IT running smoothly—without the headaches.

IT built for the way your business works.

We handle the core IT tasks your business needs to run without distractions or delays. From patching and backups to user support, we keep your tools running smoothly and securely.

  • Endpoint & server monitoring
  • Microsoft & 3rd-party patching
  • Workstation and M365 backup
  • Email & phishing protection
  • User onboarding, licensing, and daily support

👉 Learn About Our Core Services Package

IT for teams that can't afford delays.

AEC firms face unique demands—tight timelines, large  workflows, and strict requirements. We help you stay on schedule and aligned with TxDOT, FHWA, or client expectations without slowing your team down.

  • Support for Wi-Fi, firewalls, and plotters
  • Compliance-aligned IT with NIST
  • Infrastructure monitoring to prevent outages
  • Quarterly check-ins for strategic planning

IT expertise that's practical for you.

We don’t just throw tools at problems. Our team brings industry-specific experience to help you make smart decisions about your IT environment.

  • Real-world guidance
  • Technology and software recommendations
  • Visibility through documentation and monthly reviews

Learn about Fractional CIO Services

Businesses lose an average of 545 hours of staff productivity yearly to preventable IT issues.

We believe in straight answers—no fluff.

What is outsourced IT management and how does it work?
How much does outsourced IT management cost?
What actually makes 5 Factor different from the rest?
What if I currently have an MSP but looking to leave?
Will I still have control over my IT systems?
What industries do you specialize in?

Let's connect today!

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