At 5 Factor, we offer one complete IT package that covers everything you need for security, support, and compliance—without the overhead of in-house hires or the headaches of an MSP that overcomplicates everything.
We keep your systems patched, backed up, and protected—so your team stays productive and data stays safe.
From daily helpdesk requests to new employee setups, we take care of the everyday tasks your staff depends on.
We monitor your network and firewalls to ensure smooth performance and fast resolution when issues arise.
We apply updates, block threats, and respond to incidents—embedding security into your IT environment.
We handle the core IT tasks your business needs to run without distractions or delays. From patching and backups to user support, we keep your tools running smoothly and securely.
AEC firms face unique demands—tight timelines, large workflows, and strict requirements. We help you stay on schedule and aligned with TxDOT, FHWA, or client expectations without slowing your team down.
We don’t just throw tools at problems. Our team brings industry-specific experience to help you make smart decisions about your IT environment.
Outsourced IT management involves partnering with a third-party provider to oversee your technology infrastructure, including network monitoring, helpdesk support, and system maintenance—allowing your team to focus on core business priorities.
Our Core Managed IT Package is priced per user, making it significantly more cost-effective than building an in-house team—typically saving you 30–40%.
We set ourselves apart through innovative, tailored solutions, expert-level industry experience, 5-star service, honest communication, and a true partnership mindset focused on your long-term success.
No problem. We can either supplement your current provider with specialized services in the mean-time until you are fully ready to transition support to 5 Factor. We’ll assess your current setup and guide you through a smooth, low-risk handoff.
We pride ourselves on having a partnership with you. Your business retains full visibility and decision-making authority, while we handle the day-to-day management, monitoring, and technical support.
We specialize in AEC, banking, and energy—industries where expertise counts. Our team speaks your language and provides tailored support built around the tools, standards, and workflows you have.