The Story of 5 Factor

In 2019, while serving as the CIO of a civil engineering firm, CEO of 5 Factor Technology, Roger Lee, faced a pivotal moment when their largest client issued a security addendum requiring strict compliance.
However, they struggled to find a technology partner that truly understood the AEC industry or could deliver the level of service their firm required.
Seeing this as an opportunity to make a difference, Roger assembled a team of trusted experts who shared a common vision and values: a commitment to excellence, integrity, and deep industry knowledge.
Today, 5 Factor provides comprehensive support through managed IT services, information security, CADD and design support, Bentley Systems training, and consulting for businesses in architecture, civil engineering and construction firms.
We don’t just empower our clients to succeed—we foster a team culture that lives and breathes our 5 core values, driven by passion both on and off the job.

Why Choose 5 Factor?

We exist to elevate the technology experience for businesses through innovative solutions and 5-star service, empowering our clients to thrive in a secure environment without worrying about the small things.

Innovation

We bring technical depth and industry insight to every engagement.

Experience

We exceed expectations with proven IT expertise and results.

5-Star Service

We treat your goals like our own and deliver with care.

Transparency

We keep communication open, pricing fair, and expectations clear.

Partnership

We collaborate closely to create the right solution for your team.

Join our awesome team today!

Real people supporting you.

We are people serving people. 5 Factor would not be here without our awesome team members to support our clients! 

Roger Lee
CEO
Jim Kelly
CIO
Andres Ruz
CISO
Eric Schluter
Director, Design Services
Jackson Williams
Senior Systems Engineer
David Norelid
Technical Alignment Manager
Corey Downs
Support Specialist III
Clint Wilson
Support Specialist II
Lydia White
Client Success Coordinator
Mattew Berg
Service Delivery Coordinator
Jacob Forman
CADD Technician
Noah Vaughan
InfoSec Specialist
Natalie Cerny
Inside Sales